FAQS

What is VVRE?
VVRE (pronounced 'vi-vere') is an affordable luxury handbag brand designed for women who embrace living fully and loving their luxury. Our collections feature high-quality handbags and accessories that blend style, functionality, and elegance.

Where can I shop VVRE products?
You can shop our exclusive collections directly on our website: vvreofficial.com

Orders & Shipping

How can I place an order?
Simply browse our website, add your favorite items to your cart, and proceed to checkout. You’ll receive an email confirmation once your order is placed.

What payment methods do you accept?
We accept all major credit cards, PayPal, and Shop Pay for secure and convenient checkout.

How long does shipping take?
Orders typically process within 1-3 business days. Shipping times vary based on your location, but standard shipping usually takes 3-7 business days.

Do you offer international shipping?
At the moment, we only ship within the United States. Stay tuned as we plan to expand soon!

Can I track my order?
Yes! Once your order ships, you’ll receive a confirmation email with a tracking number.

Returns & Exchanges

What is your return policy?
We want you to love your VVRE pieces! If you’re not completely satisfied, we accept returns within 14 days of delivery. Items must be unused, in their original packaging. Customizable items are final sale.

How do I initiate a return?
Email us at support@vvreofficial.com with your order number, and we’ll guide you through the process.

Can I exchange an item?
We currently do not offer exchanges. If you need a different item, please return your original purchase and place a new order.

Customization & Special Collections

Do you offer custom handbags?
Yes! Our 'Love Story Collection' features customizable acrylic clutches. Personalize your clutch with your initials, name, or a special word.

Are there any perks for loyal customers?
Absolutely! Join VVRE Insiders for exclusive perks, early access to new collections, and a private luxury community. Sign up on our website!

Contact Us

How can I contact VVRE?
We’re happy to help! Reach out via email at support@vvreofficial.com or through our contact form on the website.

Where can I follow VVRE on social media?
Stay connected and join our community on Instagram and Threads: @vvreofficial.

Still have questions? We’re here for you — don’t hesitate to reach out!